Lolitalab.com offers pre-order items, which will take longer to be processed, and we always list the processing time above.
We ship packages by international express companies and have two different shipping options: Express Shipping: Estimately will take 3-5 business days.
Standard Shipping: Estimately will take 10 - 22 business days. (US only)
We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags , and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we'll send you a return shipping label , as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.